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n_yohe
Community Member

Should I buy connect

Hi

 

I just entered upwork.

Isn't there any free connect?

18 REPLIES 18
Anonymous-User
Not applicable

No, you will need to choose a plan best for your needs. You can read about it here:

https://community.upwork.com/t5/Announcements/Connects-Change-Rollout-Update-and-Frequently-Asked-Qu...

I have already chosen free membership but still no connet.


Nicholas Y wrote:

I have already chosen free membership but still no connet.


Even if you opt for the free membership plan, you still need to purchase connects in order to bid on projects.

aocumen
Community Manager
Community Manager

Hi Nicholas, 

You should have received 20-free connects to get you started on Upwork. I have escalated this to the team, and the Customer Support Team will reach out to you to assist you further.


~ Avery
Upwork
popovdavid
Community Member

Hi, I have a problem: I created my profile 2 days ago, it got approved, and I didn't get any connects. I saw that there is a problem with getting connects and I waited 24h, but nothing has changed. I still have 0 connects

(my profile is 100% filled, and I have my own profile picture on)

David, going forward there are no more free connects on Upwork.  This is a recent change they started implementing last month.  I am sure someone will come along and tell you this more officially but you can read a thread about it here:

 

https://community.upwork.com/t5/Freelancers/Basic-Plan-Connects-Not-Received/m-p/595298#M361165

Hi David,

 

We'll have one of our agents reach out to you via support ticket to assist you with this concern.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
avancini_fernand
Community Member

Hello, Community.

I joined on upwork yesterday and I'm strange on upwork.

Today I try to bid, but I can't bid due to insufficient connections.

Now how can I bid to job?

Thank you for reaching out to us, Martin Manuel.

 

One of our team members will reach out to you directly via support ticket to assist you with your concern. 

~ Bojan
Upwork
ticktech
Community Member

I created an account 1 week ago but still connect is not available.

 

It seems a bug so could you please check it and fix this issue?

 

Sincerely.

Iliass.

Hi Iliass,

 

We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

 

~ Bojan
Upwork

Thank you, Bojan!

 

mateus_r
Community Member

I signed up here on last 20 June.

But when I logged in here, there is no any connection.

It was zero.

I am new here, so I thought I have to buy connections myself.

But my friend said me initial connections must be at least 20.

So I am here to know about the reason of why my connection  is zero.

Please help me as soon as possible.

Mateus

 

Connects are not free anymore. If you have already used the 20 connects you received when you just signed up now you need to pay.

Thank you for reaching out to us, Mateus.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.

~ Bojan
Upwork
taifiq2net
Community Member

i already sing up membership plan as basic and my account has already 2900BDT which is 36.25$...but there still showing Not sufficient fund..i donot know why??please help me

Hi Md Tawfiq Hossain,

 

We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

 

~ Bojan
Upwork
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