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Signing up with an email from an inactive account

Active Member
MARILOU R Member Since: Jun 13, 2019
1 of 7

Good day!

 

I was trying to sign up for an Upwork account and used my working email but a note appeared "This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address." 

I can't contact Upwork Support and don't know how to contact them. Kindly help me please since I want my working email to sign up for a new Upwork account.

Thank you.

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 7

Hi MARILOU,

 

Could you please click on my name and send me a PM with the email address you're referring to. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Untitled
Active Member
MARILOU R Member Since: Jun 13, 2019
3 of 7

My email is **Edited for community guidelines**. I accidentally deleted my former account, thus, it became inactive.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 7

Thank you for following up, MARILOU. Your account was restored. Please close your new account in order not to violate Upwork's ToS.

~ Bojan
Untitled
Active Member
MARILOU R Member Since: Jun 13, 2019
5 of 7
Thank you but can I change or edit that account to a freelancer account?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 7

Hi MARILOU,

 

The account you're referring to is already a Freelancer account. Please, make sure all the fields are completed and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours.

 

Thank you.

~ Bojan
Untitled
Active Member
MARILOU R Member Since: Jun 13, 2019
7 of 7
Thank you, again.
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