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Start off

I have got a few burning questions, and not getting any luck contacting Upwork. Here are my questions:


Do I've to do a background check

Account is been opened for a few days. I'd like to watch a video or have someone show me how things work. Is there a different way of doing things around here?

I tried buying connections but it never works. Money isn't taken out of my account. How do I fix this?

I'd invite for an interview, the proposal requirements didn't make sense to me. How do I handle this?

Community Manager
Community Manager

Hi Jacob,


Please, check out these threads Getting Started on Upwork and Hiring Headquarters. There you’ll find some excellent articles and learn more about Upwork. 


Could you please clear your cache and cookies or log in with another browser to check if you`re able to use this link to see the billing payment options available to you and add one of those for connects purchasing?


Please check this help article for more information about interviewing and negotiating with Clients.


Thank you.

~ Bojan
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