Street Address* issue

[a49326fe]

Hello,

I'm having an issue completing my profile. When I start typing my US street address, it is not found.

I'm unable to proceed when I click on the "Check Your Profile" button because the Error: "Fill in your street address" appears.

Attached is screenshot of the issue with my filled in text blacked out.

Thank you,

Chris

[BojanS]

Hi Chris,

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[a49326fe]

Hello Bojan,

Have tried with 2 other browsers (Safari, Chrome, Edge) with the same error.

My apartment complex's address has had similar issues that uses automated address checkers (IE. websites trying to confirm shipments).

Is there a way for upwork support to bypass this automation and allow me to proceed with the address I manually enter? I can assure what I'm typing in is correct (can prove with pictures of physical mail)

Thank you,

Chris

[JoanneP]

Hi Chris,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.