Phone Account/Profile Verification

[Katie D]

Hi,

I'm trying to create my profile here on Upwork - and it says it is texting me a code on my cell phone. When I click on it it doesn't seem to work, and then I am also unable to bypass the create profile screens upon login. Any info or help would be greatly appreciated.

Thank you,

Katie

[Ryan C]

Hello Katie,

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.

[Andrew G]

I filled out the profile, but I do not know how to submit it.

[Ryan C]

Hello Andrew,

I just checked your account and I can see that you haven't finished filling up your profile. Kindly fill up the required fields and then click the Review Application button. If you are having some trouble creating your profile, please let us know. Thank you.

[Andrew G]

I just looked at the profile and it seems to be complete.

[Ryan C]

Hello Andrew,

Can you please give us some more details about your concern? Can you please provide us with screen shots also so we can have a better look on your concern? Thank you for cooperating.

[Andrew G]

I just sent the screenshot. At the bottom of the page is the button the says "review" but there is no way to submit this.

[Ryan C]

Hello Andrew,

Thank you for giving us additional details about your concern. I have escalated this to our team. We'll reach out to you shortly to assist you. Thank you!

[Kierstin P]

Hello, I am unsure if my profile was submitted. How will I know? It keeps taking me back to the same page when I hit review application.

[Nina K]

Hi Kierstin,

We'll have one of our agents reach out to you directly to help assist you with this, as your profile has not yet been submitted. You'll be hearing from them very shortly.