Stuck at - Create your Profile for Consideration

[Adrian G]

Hi, I'm trying to set up a freelancer profile, and I can't get past the "Create your Profile for Consideration" screen. If I hit "Review Application and Submit", it redirects back to the same screen I was on.

No errors are visible (either on the page or in the console), I have tried clearing cache and cookies, and on different browsers.

Not sure what else I can do, as as soon as I log in to the site I get redirected to this page, and can't move on from there.

Any help apprecitaed.

[Avery O]

Hi Adrian, 

I've notified the Customer Support team but they were unable to replicate the issue. They will go ahead and create a ticket on your behalf and will escalate this to our engineers. 

If you can grab a screenshot of the error, please append it on the ticket the team will be creating for you on your next reply. 

[Ezekiel Tobias G]

I'm also having this issue. I'm stuck in a continuous loop of hitting "Review Application" - all it does is reload the page. No error messages or any messaging saying that my application is pending review.

[Ryan C]

Hello Ezekiel,

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.

[Aaron D]

hi im also having this same issue, been trying to figure it out for a few days now idk if im missing something.... please help 

[Nina K]

Hi Aaron,

We'll have one of our agents reach out to you to assist you directly with this, thanks!

[Erin F]

Hello Upwork- I'm having the same problem described above- cannot submit my profile for consideration.  When I click the button it simply returns to the edit profile screen.  

[Avery O]

HI Erin, 

I've reported this to the team, and an agent from the Customer Support Team will reach out to you to assist you. 

[Ramon A]

I have the same problem. I'm stuck on this profile page and it is redirected there just after login. What can I do?

[Avery O]

Hi Ramon, 

I checked your profile and sent it with the team for their review.