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Re: I'm trying to create a profile but when I click "Review Profile" it loops back to the

Active Member
Muhammad F Member Since: Jan 22, 2019
101 of 110
I also have the same issue as everybody else here. Can't seem to get past the review profile page although no info is missing and all boxes were filled correctly !! What should I do ??
Active Member
Catherine M Member Since: Jan 22, 2019
102 of 110

I have ensured all information is complete, I have cleared my cache and tried different devices. This has been happening all day, I have tried multiple times to proceed to the next stage with no success.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
103 of 110

Hi Muhammad and Catherine,

 

Please try clearing your cache and cookies or logging in with another browser to submit the application. If you`re still experiencing the same problem after this let me know, thank you.


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Active Member
Catherine M Member Since: Jan 22, 2019
104 of 110
Hello - thank you for responding. I have tried clearing my cache and
logging back in on multiple devices and browers (chrome, IE, Firefox and
Safari).
Active Member
Muhammad F Member Since: Jan 22, 2019
105 of 110
Clleared cache, Tried with 2 different Browsers. Nothing works !!
Moderator
Goran V Moderator Member Since: Mar 24, 2017
106 of 110

Thank you for the follow up Muhammad and Catherine,

 

Our team will check this from our end and reach out to you both via ticket to assist you further.


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Active Member
Muhammad F Member Since: Jan 22, 2019
107 of 110

The Help Desk has contacted me at the very same day and I've not heared from them since then! ..

Still have the same issue (can't seem to sumbit my profile).

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
108 of 110

Hi Muhammad,

 

Sorry about the delay. I'll follow up with the team that's handling your concern and they will be updating you directly on the ticket. Thank you for your patience. 


-Joanne
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Active Member
Shaun B Member Since: Jan 30, 2019
109 of 110

I am also stuck on creating my profile?

Please help!!

Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
110 of 110

Hi Shaun,

 

If you`re ready please go to the bottom of the page and click on the Review Application button. If you`re directed back to the same page try clearing your cache and cookies or logging in with another browser. If further help is needed let me know, thank you.


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