Stuck on : 'Create profile for consideration' page

[Crystal B]

Hello,

I'm stuck on Create profile it won't let me move past review your app page. Can you help me?

**Edited for community guidelines**

[Bojan S]

Hi Crystal,

We'll have one of our agents reach out to you directly to assist you with submitting your application. Thank you for reaching out to us. 

[Otto J]

Hi,

I have similar problem. I filled out all the info on the profile page, at the bottom there are 3 buttons one is review application, create client account instead of delete account. I clicked on review application but after refreshing the page nothing happens and I can't get past this page. Can you help me please?

cheers,

Otto

[Goran V]

Hi Otto,

Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem after this let me know what type of browsers did you used.  Thank you.

[Rezo I]

The same here. Tried three different browsers.

[Valeria K]

Hi Rezo,

Could you please try submitting your profile again? Let us know if you continue experiencing issues.

[karthika a]

Same issue for me as well.. I tried multiple times but still facing the same issue. Unable to submit my profile for review

[Ryan C]

Hello Karthika,

Have you tried clearing your cache and cookies before clicking the submit button? Kindly try to submit your profile using a different browser also. If you are still experiencing the same issue, please reply to this thread. Thank you.

[Andrew Montayne H]

Having the same problem with my account.  It gets stuck on the create profile page and then reloads the page i already filled out.  Cleared cookies and cache, tried different browsers.  All the same.  Please advise with how to proceed.  

[Nina K]

Hi Andy,

Sorry that you're unable to complete your application. I've requested that one of our team members reach out to you directly to help assist you with this, and you should be hearing from them very shortly. Thanks!