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Stuck on : 'Create profile for consideration' page

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Active Member
Catherine M Member Since: Jan 22, 2019
111 of 121
Hello - thank you for responding. I have tried clearing my cache and
logging back in on multiple devices and browers (chrome, IE, Firefox and
Safari).
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Active Member
Muhammad F Member Since: Jan 22, 2019
112 of 121
Clleared cache, Tried with 2 different Browsers. Nothing works !!
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
113 of 121

Thank you for the follow up Muhammad and Catherine,

 

Our team will check this from our end and reach out to you both via ticket to assist you further.


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Active Member
Muhammad F Member Since: Jan 22, 2019
114 of 121

The Help Desk has contacted me at the very same day and I've not heared from them since then! ..

Still have the same issue (can't seem to sumbit my profile).

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
115 of 121

Hi Muhammad,

 

Sorry about the delay. I'll follow up with the team that's handling your concern and they will be updating you directly on the ticket. Thank you for your patience. 


-Joanne
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Active Member
Shaun B Member Since: Jan 30, 2019
116 of 121

I am also stuck on creating my profile?

Please help!!

Thanks.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
117 of 121

Hi Shaun,

 

If you`re ready please go to the bottom of the page and click on the Review Application button. If you`re directed back to the same page try clearing your cache and cookies or logging in with another browser. If further help is needed let me know, thank you.


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Active Member
Matej V Member Since: Jul 13, 2019
118 of 121

Hi,

 

I have the same problem, cleard the cache, cookies and used another browser but it always brings me back to the create profile page.

 

Can you help?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
119 of 121

Hi Matej,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Roxana C Member Since: Sep 5, 2020
120 of 121

Hi all,

 

I am experiencing the same issue. I have filled out my profile in its entirety but there is no button to submit it for review, just "Preview Profile" which brings me back to the start, in a loop. I have tried clearing the browser's cache (Google Chrome), tried a different browser and it's the same.

Capture.PNG

Can someone please assist?

 

Thank you!