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Stuck on : 'Create profile for consideration' page

Active Member
Andrew G Member Since: Apr 11, 2018
21 of 111

I filled out the profile, but I do not know how to submit it.

Community Guru
Ryan C Member Since: Feb 3, 2017
22 of 111

Hello Andrew,

 

I just checked your account and I can see that you haven't finished filling up your profile. Kindly fill up the required fields and then click the Review Application button. If you are having some trouble creating your profile, please let us know. Thank you.


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Active Member
Andrew G Member Since: Apr 11, 2018
23 of 111

I just looked at the profile and it seems to be complete.

Community Guru
Ryan C Member Since: Feb 3, 2017
24 of 111

Hello Andrew,

 

Can you please give us some more details about your concern? Can you please provide us with screen shots also so we can have a better look on your concern? Thank you for cooperating.


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Active Member
Andrew G Member Since: Apr 11, 2018
25 of 111

I just sent the screenshot. At the bottom of the page is the button the says "review" but there is no way to submit this.

Community Guru
Ryan C Member Since: Feb 3, 2017
26 of 111

Hello Andrew,

 

Thank you for giving us additional details about your concern. I have escalated this to our team. We'll reach out to you shortly to assist you. Thank you!


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Active Member
Kierstin P Member Since: Apr 23, 2018
27 of 111

Hello, I am unsure if my profile was submitted. How will I know? It keeps taking me back to the same page when I hit review application.

Community Guru
Nina K Member Since: Nov 29, 2017
28 of 111

Hi Kierstin,

We'll have one of our agents reach out to you directly to help assist you with this, as your profile has not yet been submitted. You'll be hearing from them very shortly.

~Nina
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Active Member
Adrian G Member Since: Jan 2, 2018
29 of 111

Hi, I'm trying to set up a freelancer profile, and I can't get past the "Create your Profile for Consideration" screen. If I hit "Review Application and Submit", it redirects back to the same screen I was on.

 

No errors are visible (either on the page or in the console), I have tried clearing cache and cookies, and on different browsers.

Not sure what else I can do, as as soon as I log in to the site I get redirected to this page, and can't move on from there.

Any help apprecitaed.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
30 of 111

Hi Adrian, 


I've notified the Customer Support team but they were unable to replicate the issue. They will go ahead and create a ticket on your behalf and will escalate this to our engineers. 


If you can grab a screenshot of the error, please append it on the ticket the team will be creating for you on your next reply. 


-Avery
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