I am having the same problem as everyone in this thread.
I need to change my country of residence too, but it's stuck on New Zealand (I'm from the UK) and won't let me edit it.
I know that I need to go into Settings and edit my info, but I can't even find where you go to Settings. I am just stuck on 'Create a Profile' page.
I've shared your account information with the team so that they can look into this further. Please know that they may reach out to you through an email with more information about your account.
Sorry that you are getting stuck with this and that the process of hiring freelancers has been delayed for you. I've requested one of our agents reach out to you directly to assist, thank you.
Have you tried clearing your cache and cookies before clicking the submit button? Kindly try to submit your profile using a different browser also. If you are still experiencing the same issue, please reply to this thread. Thank you.
Having the same problem with my account. It gets stuck on the create profile page and then reloads the page i already filled out. Cleared cookies and cache, tried different browsers. All the same. Please advise with how to proceed.