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Rishi's avatar
Rishi R Community Member

Stuck on : 'Create profile for consideration' page

Hello, I am new to upwork and creating my profile but my browser keeps redirecting me to 'Create profile for consideration page' when i click submit for review and I cannot get past this page. It has been 2 days already, tried clearing cache and 2 different browsers etc, but still not working. Any help would be much appreciated thanks 🙂 

 

Rishi

133 REPLIES 133
Masood's avatar
Masood H Community Member

create a profile page re-appears every time where as it is completed

Bojan's avatar
Bojan S Community Manager

Hi Masood,

 

I will check this with our team and get back to you once we have more information. We appreciate your patience while we look into this.

~ Bojan
Upwork
Adina's avatar
Adina M Community Member

Hello! I am also having the exact same problem. I have completed my profile but it's still stuck on that page for 3 days. I would like my issue to be solved too. Thank you!

Goran's avatar
Goran V Retired Team Member

Hi Adina,

 

Did you clicked on the button Review Application? Once you click on this button your application will be submitted for a review, our review process can take up to 24 hours. If you`re experiencing any problems with the button please clear your cache and cookies or log in with another browser to submit your application. If further help is needed let me know, thank you.

~ Goran
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Adina's avatar
Adina M Community Member

I have clicked that button multiple times, still stuck on that page. I redirects me to it no matter what I do. 

Goran's avatar
Goran V Retired Team Member

Hi Adina,

Please clear your cache and cookies or log in with another browser. If you`re still experiencing the same problem after this let me know along with what browsers you have used. Thank you.

~ Goran
Upwork
Arnold Joseph's avatar
Arnold Joseph F Community Member

Hi,

It it seems I am also have this problem,

After clicking Review Application It just redirects me back to the same

page and clear the city field.

Bojan's avatar
Bojan S Community Manager

Hi Arnold Joseph,

 

I just checked this for you and I was not able to replicate the issue you are describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Let us know if the issue persists. Thank you.

~ Bojan
Upwork
Arnold Joseph's avatar
Arnold Joseph F Community Member

My bad I didn't choose my city from the dropdown and just manually typed my city in the field that's why.

Thanks for the response!

Maria Gabriela's avatar
Maria Gabriela P Community Member

Hi Goran

I´m trying to create my profile since last week. I have cleared my cache and cookies a lot of times, I have tried to do it through Safari and Chrome and I still have the same issue: when I click Review Applicaion it directs me to the same age again and again.

Can you please let me know how to fix it?

Thanks

Gabriela

Bojan's avatar
Bojan S Community Manager

Hi Maria Gabriela,

 

I checked this for you and it looks like you were able to submit your profile for review and it was already accepted. Feel free to start sending proposals on projects. Please, make sure you check resources in this post to help you get started.

~ Bojan
Upwork
Ahmed's avatar
Ahmed R Community Member

Hi,

 

I am faceing same issue, its been more than 24 hrs and i am being redirected to create profile on Review Application.

Goran's avatar
Goran V Retired Team Member

Hi Ahmed,

Please clear your cache and cookies or log in with another browser to submit your application. If you`re still being directed back to the same window after this let me know, thank you.

~ Goran
Upwork
Muhammad's avatar
Muhammad F Community Member

I also have the same issue as everybody else here. Can't seem to get past the review profile page although no info is missing and all boxes were filled correctly !! What should I do ??
Catherine's avatar
Catherine M Community Member

I have ensured all information is complete, I have cleared my cache and tried different devices. This has been happening all day, I have tried multiple times to proceed to the next stage with no success.

Goran's avatar
Goran V Retired Team Member

Hi Muhammad and Catherine,

 

Please try clearing your cache and cookies or logging in with another browser to submit the application. If you`re still experiencing the same problem after this let me know, thank you.

~ Goran
Upwork
Catherine's avatar
Catherine M Community Member

Hello - thank you for responding. I have tried clearing my cache and
logging back in on multiple devices and browers (chrome, IE, Firefox and
Safari).
Muhammad's avatar
Muhammad F Community Member

Clleared cache, Tried with 2 different Browsers. Nothing works !!
Goran's avatar
Goran V Retired Team Member

Thank you for the follow up Muhammad and Catherine,

 

Our team will check this from our end and reach out to you both via ticket to assist you further.

~ Goran
Upwork
Muhammad's avatar
Muhammad F Community Member

The Help Desk has contacted me at the very same day and I've not heared from them since then! ..

Still have the same issue (can't seem to sumbit my profile).

Joanne's avatar
Joanne P Retired Team Member

Hi Muhammad,

 

Sorry about the delay. I'll follow up with the team that's handling your concern and they will be updating you directly on the ticket. Thank you for your patience. 

~ Joanne
Upwork
Shaun's avatar
Shaun B Community Member

I am also stuck on creating my profile?

Please help!!

Thanks.

Goran's avatar
Goran V Retired Team Member

Hi Shaun,

 

If you`re ready please go to the bottom of the page and click on the Review Application button. If you`re directed back to the same page try clearing your cache and cookies or logging in with another browser. If further help is needed let me know, thank you.

~ Goran
Upwork
Matej's avatar
Matej V Community Member

Hi,

 

I have the same problem, cleard the cache, cookies and used another browser but it always brings me back to the create profile page.

 

Can you help?

Aleksandar's avatar
Aleksandar D Community Manager

Hi Matej,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork