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Stuck on : 'Create profile for consideration' page

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
51 of 102

Hi Rezo,

 

Could you please try submitting your profile again? Let us know if you continue experiencing issues.

~ Valeria
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Active Member
karthika a Member Since: Jan 25, 2018
52 of 102

Same issue for me as well.. I tried multiple times but still facing the same issue. Unable to submit my profile for review

 
 
 
 
Community Guru
Ryan C Member Since: Feb 3, 2017
53 of 102

Hello Karthika,

 

Have you tried clearing your cache and cookies before clicking the submit button? Kindly try to submit your profile using a different browser also. If you are still experiencing the same issue, please reply to this thread. Thank you.


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Active Member
Andrew Montayne H Member Since: Apr 4, 2018
54 of 102

Having the same problem with my account.  It gets stuck on the create profile page and then reloads the page i already filled out.  Cleared cookies and cache, tried different browsers.  All the same.  Please advise with how to proceed.  

 

 

Community Guru
Nina K Member Since: Nov 29, 2017
55 of 102

Hi Andy,

Sorry that you're unable to complete your application. I've requested that one of our team members reach out to you directly to help assist you with this, and you should be hearing from them very shortly. Thanks!

~Nina
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Active Member
Andrew Montayne H Member Since: Apr 4, 2018
56 of 102

Many thanks Nina,  

I'll see what they say!

Active Member
Philip D Member Since: Apr 22, 2018
57 of 102

I am experiencing this issue as well.  I tried clearing my cache, and using a different browser.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
58 of 102

Hi Philip,

 

One of our team members will reach out to you directly and assist you further with this concern. Thank you!

~ Bojan
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Active Member
Andrew Montayne H Member Since: Apr 4, 2018
59 of 102

Hi Phillip, 

My guess is you'll have to contact customer support.  My issue had to be solved with backend manipulation and couldn't be done from my end.  

 

Best,

Andy

 

Active Member
Philip D Member Since: Apr 22, 2018
60 of 102

I was not able to find the customer support phone number.  No one reached out to me regarding this issue.  No need now, I'll just use your competitor's website.

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