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Stuck on : 'Create profile for consideration' page

Moderator
Goran V Moderator Member Since: Mar 24, 2017
71 of 84

 

Thank you for the confirmation Adam,

 

I`ve just escalated this to our engineering team and one of our team members will reach out to you via ticket to assist you further.


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Active Member
Aleksandar M Member Since: Dec 22, 2018
72 of 84

Can yo please contact me too?

 

I have the same problem.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
73 of 84

Hi Aleksandar,

 

Please, try clearing your cache and cookies or using a different browser to check if you are able to complete your address details, I checked this for you and City field is still not completed. Once you are sure all the required fields are completed, click Review Application at the bottom of the page. Let us know if you need further help. Thank you.

~ Bojan
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Active Member
JD H Member Since: Oct 5, 2018
74 of 84
I am having the same problem, it has been four days and it still takes me to the create profile page.
Active Member
Andrew Montayne H Member Since: Apr 4, 2018
75 of 84
You have to contact their help department directly. For whatever reason it has to be reset by them.
Active Member
Masood H Member Since: Dec 22, 2018
76 of 84

create a profile page re-appears every time where as it is completed

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
77 of 84

Hi Masood,

 

I will check this with our team and get back to you once we have more information. We appreciate your patience while we look into this.

~ Bojan
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Active Member
Adina M Member Since: Jan 4, 2019
78 of 84

Hello! I am also having the exact same problem. I have completed my profile but it's still stuck on that page for 3 days. I would like my issue to be solved too. Thank you!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
79 of 84

Hi Adina,

 

Did you clicked on the button Review Application? Once you click on this button your application will be submitted for a review, our review process can take up to 24 hours. If you`re experiencing any problems with the button please clear your cache and cookies or log in with another browser to submit your application. If further help is needed let me know, thank you.


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Active Member
Adina M Member Since: Jan 4, 2019
80 of 84

I have clicked that button multiple times, still stuck on that page. I redirects me to it no matter what I do. 

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