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medfoto
Member

Submit proposal greyed out after verifying identity

Hello,

After verifying my profiles identity with video call I still can not submit for a job proposals and it says that financial transactions have been limited. I've waited 3 days after verification.

Any suggestions what should I do? 

Thanks in advance

ACCEPTED SOLUTION
joanbonjoc
Member

Hi Laura,

Sorry to hear you're having this issue. One of our team member will reach out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.

~ Jo-An

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6 REPLIES 6
joanbonjoc
Member

Hi Laura,

Sorry to hear you're having this issue. One of our team member will reach out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.

~ Jo-An

Untitled

What do you mean by saying "via ticket"? Where can i find it?

What do you mean by saying via ticket? Where can i find it?
g_vasilevski
Retired Team Member
Retired Team Member

Hi Laura,

You can access your tickets on this Link, thank you.

~ Goran
Upwork

After 8 hours I still see no new tickets. Just the ones I've got before.

Could you please re-send it again?

Hi Laura,

 

We apologize for the delay in answering your request. You can also access your ticket here.

~ Bojan
Upwork