Oct 7, 2019 09:21:23 PM by Sarib M
In my few sent proposals, the project marked with "Hired" but they project are still present in my "submitted proposal" list please remove these already done project and return my connects so I can continue
Solved! Go to Solution.
Oct 7, 2019 10:13:13 PM by Avery O
Hi Sarib,
The system will not automatically refund the connects used for jobs that have a freelancer/freelancers hired, and were closed. We return Connects when a client closed their job without hiring, or we find a job post has violated our Terms of Service.
I hope this clarifies things for you. Let me know if you have other questions.
Oct 7, 2019 10:13:13 PM by Avery O
Hi Sarib,
The system will not automatically refund the connects used for jobs that have a freelancer/freelancers hired, and were closed. We return Connects when a client closed their job without hiring, or we find a job post has violated our Terms of Service.
I hope this clarifies things for you. Let me know if you have other questions.
Oct 7, 2019 10:24:55 PM by Sarib M
If the project is closed and I'm not get hired, my connects will also not refund so it is possible to delete this kind of useless proposal(s)?
Oct 7, 2019 11:07:08 PM by Avery O
Hi Sarib,
You should be able to withdraw your proposals by hovering your mouse on the Find Work tab, and clicking on the Proposals link. On this page, you should be able to withdraw the proposals that you wish to withdraw. I would like to confirm that withdrawing proposals will not refund the Connects used to send them.