Sep 21, 2020 01:04:14 AM by Edward K
Hi everyone, Since I joined Upwork, I can't get to submit a proposal for any job. I keep getting a message saying, "This link is expired, contact customer support." How can I resolve it?
Sep 21, 2020 01:40:23 AM by AleksandarD A
Hi Edward,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Nov 10, 2020 01:01:33 AM by Edward K
I need help in removing the hold on my account. Can verification be done via video call to make it easier? It seems like the system is failing to verify my ID since I'm of dark complexion.
Nov 10, 2020 01:14:03 AM by Goran V
Hi Edward,
Please refer to the instructions shared with you on your ticket with number 29745832. To learn more about our accepted documents, check out this Help Article. You can also access your tickets on this Link, thank you.
Nov 10, 2020 03:56:36 AM by Goran V
Hi Edward,
Our team will reach out to you via ticket as soon as possible and will assist you further with your verification. Thank you.