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mohsii_awan
Community Member

Suggestion Needed, Best Way To closure/End the contract ?

Hi! 
How do you handle a situation on Upwork when a client has paid for the completed work, but they are unresponsive when it comes to closing the contract and leaving a review? I've tried reaching out to the client to no avail. What steps do you recommend for ensuring a smooth closure and potential review for a job well done?

5 REPLIES 5
williamtcooper
Community Member

Hi Moshan,

 

If I have been paid and know the contract is truly completed, I will close the contract myself.

Should I leave a message for the client to review the services?

Mohsan,

 

I don't message clients to leave a review because some don't understand Upwork's process and then misinterrupt the request thinking the freelancer wants a great review or 5-stars thereby feeling pressured.

Thanks For the guidance. The client replied to me and assigned me a new milestone in the contract.

Congrats!

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