Suspended account

[sivis]

My account is suspended and i can't reactivate it.thanks

[BojanS · Accepted solution]

Hi Antonio,

Upon checking, you need to update your profile photo to one that shows just your face and no more of your body than your neck and shoulders. Afterwards, please resubmit your profile for review. We wish you a positive outcome with this.

Thank you.

[sivis]

ok i did add my photo

[sivis]

can i get my account reactivated? i can't see where i can ask for that.
I was told to upload profile picture, now i did.
thanks

[AveryO]

Hi Antonio, 

Before I proceed, may I suggest that you update the information on your profile. You may want to change your profile title into something that client's will understand at a glance. It would be best if through your title, your clients will have an idea of the skills, and experience you have in your field.

You may also want to try adding more information to your profile overview, and sharing more about your skills, and experience. In the past years, what projects did you finish, or how good are you at the skills you mentioned? I would also suggest that you add more portfolio items so that your client can have a look at what sort of projects you have completed.

Check out these articles from our Hiring Headquarters to help you create a competitive and unique profile, and help you boost your career on Upwork: 

• 17 Tips for Boosting Your Success on Upwork
• 8+ Tips to Help You Create a Profile That Stands Out - https://www.upwork.com/blog/2018/09/tips-upwo...
• Upwork Profiles: Why a Great Title and Overview Can Make a Difference
• A How-To Guide for Your Perfect Profile Picture
• 4 Ways to Create a More Successful Portfolio Regardless of Your Skill Set

Hopefully, this helps you with your Upwork career. Good luck!

[9b234700]

Hi My account has been suspended too. Would you please help me? Thanks.

[BojanS]

Hi Alexey,

I checked this for you and our team has already reached out to you regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

Thank you.