Swift Code Problem

[185448f6]

Hi! I am trying to register my bank account and when adding the SWIFT code, the message "bank not found" appears. I already checked the data and everything is correct. Can you help me? Thanks!

[AndreaG]

Hi Daniel Teixeira,

Please check this help article for more information about the correct format of bank codes. That said, since some banks that aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually."​ Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.

Thanks!