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TRYING to set up my profile

franklin-georgia
Active Member
Georgia F Member Since: Sep 28, 2019
1 of 2

Help! I have tried many times to load my Profile, and each time it says I must "fix errors" before preceding.  The only error is the grayed out box underneath line where I have entered my address, but it won't let me enter anything in there anyway!  I have tried emptying cookies, clearing caches, different browsers, restarting my computer,  but always the same.  So frustrating-  any advice out there?  Also really annoying there is no way to reach anyone for help.

 

Thanks,
Georgia F

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Georgia,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

Thank you.

~ Aleksandar
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