Technical problem with my card.

[24b6709f]

Hello, I have paid already on upwork, then my card had no money on it and my billing method has a "charge failed" note.
Now money is on it but still the message does not vanish and I cannot pay other upworkers because that's my only billing method, I can't remove it because you cannot remove if it is the only one, I would like to make it work again.

Thanks

[AndreaG]

Hi Giacomo,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[24b6709f]

Hello, where can I find my support tickets? I don't see that.

[24b6709f]

I write here because in "My Requests" there is nothing right now.

[AndreaG]

Giacomo, your ticket will show there as soon as our team replies. Please allow some time for them to review your submission.