Test Expired While Not Taken

[cathyh2018]

Hi Moderator, I only clicked open the English To Mandarin Translation Skills Test before but never took the test. However, I couldn't take the test now since the following message came up every time: Your test has expired. You can retake the test after 06/05/2019. Would you help fix the issue so I can proceed with my test? Thanks a lot.

[g_vasilevski]

Hi Fan, 

Our team will check this from our end and reach out to you via ticket to assist you further with your test, thank you.