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Test Re-set

Active Member
Ka-Yi N Member Since: Mar 16, 2019
1 of 4

Hi,

 

Due to newbie user error, I opened the English Spelling Test (US version) by clicking the green Start Test button, read the pre-test blurb and then assumed that the test would not actually begin until I clicked the second Start Test button on this blurb page. On this assumption, I decided to wait until the next day to actually take it.

 

However, it seems that the Upwork system considers the test as 'started' once you're on the blurb page and I'm now locked out of taking this test for a while, even though I submitted zero answers for it due to my own misunderstanding.

 

Would it be possible to reset it please? 

 

Regards,

 

K.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Ka-Yi,

 

Our team will check this from our end and reach out to you via ticket to assist you further with your test, thank you.


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Active Member
David V Member Since: May 24, 2019
3 of 4

Hello,

I have the same problem.

Can you please reset my test because I never started it?

Thank you,

David

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi David,

 

I'd be happy to assist you with your concern. Can you please share the exact test title so I can check? Thanks!


-Joanne
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