Test expired when I never took it

[Shari S]

I sat down to take the spelling test and it says it's expired and I cannot try again until January. I never took it. I just signed up for Upwork recently and was looking at the tests last week but never actually took any. I see other people have gotten a "reset" in this situation and am asking for the same. Thanks.

[Bojan S]

Hi Shari,

Could you please confirm which test you have tried to take so that I can escalate your concern to our team and they will assist you further regarding resetting your test. Thank you.

[Shari S]

English spelling (U.S.)

Thanks.

[Bojan S]

Hi Shari,

Thank you for following up. I have shared your concern with our team and one of our agents will reach out to you directly and assist you further.