Test taking

[chipogift]

I wish to know how Upwork deals with situations, where the internet is perpetually slow including when a new members is taking a test. This makes them view a new member has a below average performer even when one has performed very well. What can be done over this situation?

[joanbonjoc]

Hi Gift,

Thanks for reaching out. I checked and it doesn't look like the test with below average result is showing on your public profile currently. You are free to retake the test after 90 days until you get the result that you wish to display on your profile. Let us know if we may be of further assistance.