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Thank you upwork! Great solutions for VAT issues

Active Member
Nikolaos T Member Since: Apr 11, 2019
1 of 2

Dear upwork Team,


currently I tried the third time to submit my valid VAT-Number - every time, without success, and I got a standardized mail with the possibility to get touch in support. As I am searching a lot of time on your site, to get a official support - I was unable to find ANY contact possibility. 


I am a willing client, event to pay for a partnership to get support. But this strategy to hide and prevent customer requests, as example. I am want to write a message to the support, and for every message I am unable to submit, and got a message to ask in the community....


I also asked the community, but my questions are not answered by professionals (thank you for the community) - BUT this is your job!


Support should be not a economical problem!


I am very frustrated of this situation. Please do not tell me, why you are not asking the community - I want here a professional support. 


Overall I like this platform. But this is for me a No-Go.

Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Nikolaos,


We'll have one of our agents reach out to you via support ticket to assist you with your concern.


Thank you for reaching out to us. 

~ Bojan