The amount is not showing for worked hours

[fazalmehmood65]

I worked for a client and completed the project on 2nd January, but the final amount is not showing in the contract details while for other projects I can see the amount s/he paid.

Please, have a look at the attached screenshot.

Please help me,

[petra_r]

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Fazal M wrote:

I worked for a client and completed the project on 2nd January, but the final amount is not showing in the contract details while for other projects I can see the amount s/he paid.

Please, have a look at the attached screenshot.

Please help me,

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You are looking at the time worked this week-  look how it says "Timesheet this week" above the screenshot you took

It gives the total under "Since Start"

[fazalmehmood65]

But this amount is not even shown in my "Reports --> Overview".

As the amount in my account should be more than what I have right now because I think this amount is not added.

It's so confusing!

[g_vasilevski]

Hi Fazal,

Could you please send me a PM (click on my name) with the contract ID or title so that I can check the details and assist you further? Thank you.

[fazalmehmood65]

Hi Goran,

Previously you told me the same to text you but you didn't reply to me.

[petra_r]

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Fazal M wrote:

Hi Goran,

Previously you told me the same to text you but you didn't reply to me.

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Just check your Reports  under "Pending" - It's there

[petra_r]

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Fazal M wrote:

But this amount is not even shown in my "Reports --> Overview".

As the amount in my account should be more than what I have right now because I think this amount is not added.

It's so confusing!

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It should be under "Pending" of your Reports Overview page and become available this Wednesday 

[fazalmehmood65]

Yes, in pending, the amount is less than the one I mentioned in the screenshot.

[petra_r]

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Fazal M wrote:

Yes, in pending, the amount is less than the one I mentioned in the screenshot.

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You are taking the fees into consideration, right?

[fazalmehmood65]

I don't know about that!

[petra_r]

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Fazal M wrote:

I don't know about that!

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You don't know about what..., the Upwork fees?

Upwork takes a 20% fee from your earnings (up to $ 500 per client, then it drops to 10% for any earnings with the same (!) client)

[g_vasilevski · Accepted solution]

Hi Fazal,

I checked your account for the Contract ID you`ve sent me, and your earnings are currently under the Pending stage minus the service fee. Thank you.