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fazalmehmood65
Community Member

The amount is not showing for worked hours

I worked for a client and completed the project on 2nd January, but the final amount is not showing in the contract details while for other projects I can see the amount s/he paid.

Please, have a look at the attached screenshot.

Please help me,

ACCEPTED SOLUTION

Hi Fazal,


I checked your account for the Contract ID you`ve sent me, and your earnings are currently under the Pending stage minus the service fee. Thank you.

~ Goran
Upwork

View solution in original post

11 REPLIES 11
petra_r
Community Member


Fazal M wrote:

I worked for a client and completed the project on 2nd January, but the final amount is not showing in the contract details while for other projects I can see the amount s/he paid.

Please, have a look at the attached screenshot.

Please help me,


You are looking at the time worked this week-  look how it says "Timesheet this week" above the screenshot you took

 

It gives the total under "Since Start"

 

Screenshot at Jan 13 08-08-11.png

But this amount is not even shown in my "Reports --> Overview".

As the amount in my account should be more than what I have right now because I think this amount is not added.

 

It's so confusing!

Hi Fazal,

 

Could you please send me a PM (click on my name) with the contract ID or title so that I can check the details and assist you further? Thank you.

~ Goran
Upwork

Hi Goran,

Previously you told me the same to text you but you didn't reply to me.


Fazal M wrote:

Hi Goran,

Previously you told me the same to text you but you didn't reply to me.


Just check your Reports  under "Pending" - It's there


Fazal M wrote:

But this amount is not even shown in my "Reports --> Overview".

As the amount in my account should be more than what I have right now because I think this amount is not added.

 

It's so confusing!


It should be under "Pending" of your Reports Overview page and become available this Wednesday 

Yes, in pending, the amount is less than the one I mentioned in the screenshot.


Fazal M wrote:

Yes, in pending, the amount is less than the one I mentioned in the screenshot.


You are taking the fees into consideration, right?

I don't know about that!


Fazal M wrote:

I don't know about that!


You don't know about what..., the Upwork fees?

 

Upwork takes a 20% fee from your earnings (up to $ 500 per client, then it drops to 10% for any earnings with the same (!) client)

Hi Fazal,


I checked your account for the Contract ID you`ve sent me, and your earnings are currently under the Pending stage minus the service fee. Thank you.

~ Goran
Upwork
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