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» Forums » New to Upwork » Re: There is something wrong with my profile
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Saurab's avatar
Saurab B Community Member

There is something wrong with my profile

I'm getting this error on my status page. "There was an error loading this page: error [65d9640d0d9de2d5-NAG, 65d9640d0d9de2d5-NAG]. Contact Upwork Support for more information.". I also can't submit proposals. What is happening here nor I recieve email from upwork.

 

Please solve this issue

4 REPLIES 4
Aleksandar's avatar
Aleksandar D Community Manager

Hi Saurab,

 

I'm sorry to hear about the issue. Could you please try clearing your cache and cookies or using a different browser to see if that helps? If it doesn't, please let us know so we can assist you further.

 

Thank you.

~ Aleksandar
Upwork
Saurab's avatar
Saurab B Community Member

Still same problem after clearing cookies.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Saurab,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
Saurab's avatar
Saurab B Community Member

My account