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53da8740
Community Member

“This number is used by another account.”

Hi,

I am new to Upwork. I am getting this error when trying to set up my freelancer account.

 

My daughter created her Upwork account first. At that time she used my phone number. Now she has her own number and changed it in her account. So technically my phone number should no longer be in use by any other account.

 

Now I want to create my own account in Upwork, but I find myself unable to do so. How shall I proceed?

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Vasumathi,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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