Hey there, I am trying to add a manual time entry because I had stopped the clock and forgot to turn it back on.
I have had this issue in the past even though the contract clearly states manual time entry is allowed.
It throws the following error:
Hi Justin Ian Shendle,
I would just like to clarify if you were trying to add manual time for last week or this week? If it was last week, you had until Monday, at noon UTC to review, add, and/or remove manual time on your Work Diary.
I'm sorry to hear that. Could you please send us a screenshot of the time you are trying to add? Please note that your previous week's work diary will expire and your new week's work diary will start at 12 noon UTC. Thank you.
Based on the screenshot you have provided, you are trying to add manual time earlier than 12 noon UTC (End of last week's work diary). Please note that your previous week's work diary expired last Monday at 12 noon UTC. Thus, any time you are trying to add manually earlier than 12 noon UTC will be invalid. Thank you.
I am working on my first job on Upwork, and am having the same problem with the time period being closed to editing. I am entering my time manually, and waited until Monday (28-May) to enter my time for Sunday (27-May), and the time period was closed. I was unaware that it would be closed so quickly. Is there any way to get those hours added to my work diary.
You won't be able to add hours to a previous work week that is already closed, however you can reach out to the client about paying you for those hours via a bonus or manual payment.
I have a huge issue. I have currently 2 clients - projects, where I log time manually.
As of last week, I can only see and scroll the time between 12:00 am and 1:30 am.
Even worse, I can't even log any time because I get the same message as the guys above. For today, for yesterday, for last week (also tried last week,had issues logging time...).
What gives, how and where do I fix this?