Apr 3, 2020 12:16:09 AM by Amethea Fae A
Hi, I have a frustrating problem with the time tracker app. It was working fine at first, but then I opened it the next day and suddenly the on/off toggle disappeared! I reinstalled it but my contract does not appear in the app. I can't proceed to edit my client's document which should be done by now. Please, help, it's really frustrating...
Solved! Go to Solution.
Apr 3, 2020 02:34:57 AM by Avery O
Hi Res,
Could you please try clicking at the arrow after "You" on your app, go to Settings, and log out of the app from there. Once done, please login with your account credentials to see if the issue persists.
Apr 3, 2020 02:34:57 AM by Avery O
Hi Res,
Could you please try clicking at the arrow after "You" on your app, go to Settings, and log out of the app from there. Once done, please login with your account credentials to see if the issue persists.
Jun 21, 2020 11:09:41 PM by Erin P
Hi Avery,
My time tracker does not update/count my productive hours after it captures my activity every 10 minutes or so as it normally would. It looks like I'm working without getting paid. Please help.
Jun 22, 2020 12:00:28 AM by Goran V
Hi Erin,
Just to confirm, is your time uploaded to your work diary? Could you please share a contract via PM with me(click on my name) as an example? Thank you.
Jun 22, 2020 12:10:10 AM by Erin P
Hi Goran,
Thank you for replying.
No, it wasn't uploaded. For some reasons, my "lost" time was uploaded after removing and re-installing the app. It seemed to be working properly now.
Appreciate your help.