Time tracker not loading with Google, Duck Duck Go, or MS Edge

[John A]

I don't have an "on / off" switch.  How do I get it or see it?

[Andrea G]

Hi John,

Please check out this help article for some advice on how to Troubleshoot the Desktop App. If you need any further assistance please feel free to: 

Click your name at the lower left of the app
Select Support and Feedback
Enter the details of your issue and click Send

Thanks!

[Preston H]

John: Your understanding of the time-tracker is incorrect.

It is not something that you will see in a browser. It is a desktop application that you download to your computer and launch.

[John A]

Thanks but I have downloaded the desktop app (and reinstalled it twice) and
it still doesn't work.

[Preston H]

re: "Thanks but I have downloaded the desktop app (and reinstalled it twice) and it still doesn't work."

It is working well for me.

What operating system are you using?

[Nikola S]

Hi John,

I checked and could see that you already have an support ticket created regarding this issue. I will share your report with the team handling your case and one of our agent will follow up with you as soon as possible. 

Thank you,