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jeamodeo
Community Member

Time tracker not loading with Google, Duck Duck Go, or MS Edge

I don't have an "on / off" switch.  How do I get it or see it?

5 REPLIES 5
AndreaG
Moderator
Moderator

Hi John,

 

Please check out this help article for some advice on how to Troubleshoot the Desktop App. If you need any further assistance please feel free to: 

 

Click your name at the lower left of the app
Select Support and Feedback
Enter the details of your issue and click Send

 

Thanks!

~Andrea
Upwork
prestonhunter
Community Member

John: Your understanding of the time-tracker is incorrect.

 

It is not something that you will see in a browser. It is a desktop application that you download to your computer and launch.

Thanks but I have downloaded the desktop app (and reinstalled it twice) and
it still doesn't work.

re: "Thanks but I have downloaded the desktop app (and reinstalled it twice) and it still doesn't work."

 

It is working well for me.

 

What operating system are you using?

Hi John,

 

I checked and could see that you already have an support ticket created regarding this issue. I will share your report with the team handling your case and one of our agent will follow up with you as soon as possible. 

 

Thank you,

~ Nikola
Upwork
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