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Time tracker

d_mikl
Active Member
Darja M Member Since: Jun 8, 2017
1 of 2

Hi,

I've forgot to turn on time tracker before. What can I do?

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
2 of 2

re: "I've forgot to turn on time tracker before. What can I do?"

 

You have 3 options:

 

a) Do nothing. You made a mistake. Own it. Learn from your mistake. Don't make this mistake again.

 

b) Add manual time. This only works if the client checked the box to allow you to add manual time. MANY clients allow manual time. Some do not. It is their choice.

 

c) If you are not allowed to add manual time, then you may message the client and explain that you forgot to turn the time-tracker on. Explain that you missed billing for $X dollars, and ask if the client could pay you that amount of money as a bonus. It's kind of embarrassing. But this is a physically possible action.