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Michael's avatar
Michael J Community Member

Tips for Getting Started on Upwork

Getting started on Upwork can be challenging. Here are some top tips that can help you succeed.

 

Complete Your Profile

First, it can be very helpful to complete your profile 100%. It’s important to understand that there are certain sections that must be completed in order to reach 100%. You can even technically exceed 100% completion. The more fields you complete on your profile, the better your chances of winning work. Also, your profile must be 100% complete in order to qualify for badges such as Rising Talent and Top Rated. Check out this help article for more information on the numerous ways you can reach 100% or more completion. I also recommend this article about why a great title and overview can make a difference.

 

Set Your Profile Visibility

Second, we recommend updating your profile visibility. Once you’ve crafted the perfect profile, you’ll want clients to be able to see it. When setting your profile visibility, you have three options: Public, Only Upwork Users, or Private.  If you set your profile to private, it will be excluded from the Upwork marketplace and search engines. This means clients won’t see you when they search for freelancers. Therefore, it’s in your best interest to set your profile visibility to Public or Only Upwork Users.

 

Submit Proposals

Third, submit proposals! This may seem like an obvious step, but it’s one that often doesn’t receive enough attention from new freelancers. By regularly submitting proposals for projects that fit your skills, you not only increase your chances of winning work, but you also prevent your profile from being automatically set to private, which can happen if you are inactive from the platform. As you submit more proposals, you will also learn what does and doesn’t get the attention of clients. Also, remember, that you may have to submit more than 5 proposals before you win your first project. Persistence is key. To help improve the quality of your proposals, I invite you to read about how to create a proposal that wins jobs and take in this proven advice from freelancers on Upwork. Also, check out this great article about How To Get More Jobs on Upwork in 2022!


Cheers,
Mike
ACCEPTED SOLUTION
Michael's avatar
Michael J Community Member

For help with your profile, check out this peer feedback thread and consider joining an Upwork Academy Coaching Cohort!


Cheers,
Mike

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849 REPLIES 849
Michael's avatar
Michael J Community Member

Hi Pronob,

 

Thanks for your message. I reviewed your profile and want to remind you that the beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

 

You might also find these article helpful:


Cheers,
Mike
Nikko's avatar
Nikko D Community Member

Hi Mike,

 

It has been years since I was able to land and offer. I'm sending multiple proposals but none of them are having responses from clients. Could you please help me identify what I can improve on?

Michael's avatar
Michael J Community Member

Hi Nikko,

 

Thank you for your message. I reviewed your profile and have some suggestions:

  • The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
  • Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients. 

    • Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
    • Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
    • Be clear on your expertise and mention specialized software or tools. 
    • If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
    • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.). 

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.


Cheers,
Mike
Virginiya's avatar
Virginiya Z Community Member

Hi Mike,
I am a newcomer and have recently got profile' approval. Could you be so kind to look through and give an advice what should be improved.
I would like to gain an experience in QBO but I am a fresh person in it.

TIA

Virginiya

Michael's avatar
Michael J Community Member

Hi Virginiya,

 

Thank you for your message and welcome to Upwork! I reviewed your profile and have some suggestions:

  • Create a 100% complete profile. Right now your profile is only 85% complete. 100% completion is required to qualify for the Rising Talent or Top Rated badges. This article will give you multiple options for completing your profile. There is more than one way to reach 100%.
  • The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
  • Consider crafting your profile overview as a pitch to clients, rather than a list of skills. It might help to organize it with paragraphs: for example, have your introduction paragraph, a separate paragraph for skills, and one for experience. In this way, you might emphasize certain areas, but use caution with adding lists of skills with few to no related work examples because clients may question the sincerity of your skills list. Another idea is to use bullets and other delineators to break up your profile.

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.


Cheers,
Mike
Adrian's avatar
Adrian G Community Member

Hi Mike

Please advise, I am feeling rather frustrated.

I'm new to Upwork but not freelancing and I am an expert in my field. I can't seem to land my first project despite sending out many proposals. I get that I am competeing against others in a big pool but begining to feel like I'm wasting my time.

Is there any way of knowing why my proposals are not being accepted? So I can either adjust my strategy, profile or price. I see the same company/person looking for retouchers everyday "We are looking for Hi-Experienced editors/retouchers for regular projects (3-4 projects per week)" and I have applied to just about every post of theirs but not getting anywhere even thouh I am a perfectly suitable candidate. Are they hiring the same retoucher everytime they hire? Please review my profile and let me know if something is prehaps off there. Many thanks, Adrian

Michael's avatar
Michael J Community Member

Hi Adrian,

 

Thank you for your message. Winning your first few projects on Upwork can be tough, but persistence is key. If you are seeing the same job post and not receiving replies, I would advise against continuing to apply to that role as the client may be looking for something different than what you are offering or your rate may be out of their range. Clients aren't required to indicate why they are not moving forward with a proposal. You may find the Freelancer Plus membership helpful as this gives you insights into the bid ranges of competitors on a specific job post.

 

I also suggest these articles:

I hope this helps!


Cheers,
Mike
Bijoya's avatar
Bijoya S Community Member

Dear Mike,

I know you're fine Please check my profile and tell me if my profile has been completed correctly. I look forward to hearing from you. Please let me know. I have a request for you. Thank you.

Regards,

Bijoya Sarkar

Margaret's avatar
Margaret E Community Member

Hello Mike,
A very enlightening post you have here, especially to new users like myself. Thank you for this.
I would like to request that you kindly go through my profile, and give me feedback on what I need to do to improve it.
I would really appreciate this.

Thank you.
Margaret.
Michael's avatar
Michael J Community Member

HI Margaret,

 

Thank you for your message. I reviewed your profile and have some suggestions:

  • Your profile is only 90% complete. Review this article for guidance on how to create a 100% complete profile. Your profile must be 100% complete in order to qualify for programs such as Rising Talent and Top Rated.

  • Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients.
    • Help clients understand your abilities better by listing information about your skills and experience in an original and creative way.
    • Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about.
    • Be clear on your expertise and mention specialized software or tools.
    • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.).
  • The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

 

I hope this helps!


Cheers,
Mike
Ashik's avatar
Ashik I Community Member

Dear peers

take my love and getting of you. I am a new freelancer on Upwork.

my profile is complete and 100% but I didn't get any job! so please help how can i get a job?

 

**Edited for Community Guidelines**

Brittany's avatar
Brittany F Community Member

Thanks I submitted a proposal and got a reply and started working for them as a data entry clerk! I was just curious can I do other work for upwork too?
Michael's avatar
Michael J Community Member

Hi Brittany,

 

Yes, you can have multiple active contracts on the platform.


Cheers,
Mike
Ezekiel's avatar
Ezekiel D Community Member

Hi Mike,

I can see the good work you are doing.
Please could you help me look through my profile, and give me feedback on how to improve it. My stats shoe that i have 0 profile views, since i joined upwork.
I'm new to upwork, i had 100% complete profile, it dropped to 95% , i don't know why.
Help me please
Michael's avatar
Michael J Community Member

Hi Ezekiel,

 

Thank you for your message. In order to reach 100% profile completion, which is necessary in order to earn Rising Talent or Top Rated badges, please review this article. There are many different ways to reach 100%.

 

As for your profile, I do not see a freelancer context on your account, only client. You may have a second account, but please note that users are only allowed 1 account. You can be both a freelancer and a client on the same account. You can find directions for creating a freelancer profile under your existing account in this article.


Cheers,
Mike
Muhammad Hasnain's avatar
Muhammad Hasnain H Community Member

Hi,

I have completed my profile and also Upwork readiness test. I have applied for more than 15 jobs but not getting any response from the clients after 1st order. Can anyone please review my profile and give me suggestions about winning a job or improving the profile?

 

Thanks,

Hasnain Hayat

Web Developer

Michael's avatar
Michael J Community Member

Hi Hasnain,

 

Thank you for your message. I reviewed your profile and wanted to mentiont that the beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

 

I also recommend these articles:

I hope this helps!


Cheers,
Mike
Samuel's avatar
Samuel N Community Member

Yes, Brittany, you can, If you have the capacity to manage more clients successfully, go right ahead! Smiley Happy

Ivan's avatar
Ivan H Community Member

Very Good direction and Suggestion.

Thanks Mike J

Jimoh's avatar
Jimoh J Community Member

Hello Mike am new to upwork please kindly help go through my profile and tell me what I need to get done. Thanks in Advance

Michael's avatar
Michael J Community Member

Hi Jimoh,

 

Thank you for your message. I reviewed your profile and have some suggestions:

  • Precise titles that specify the services you offer are more likely to catch the attention of clients that need your expertise.
  • I would advise against having your whole overview capitalized. Correct spelling and grammar are important to clients.
  • The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. 
  • Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients:
    • Help clients understand your abilities better by listing information about your skills and experience in an original and creative way.  Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
    • Be clear on your expertise and mention specialized software or tools.  If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
    • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.).  

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

 

I hope this helps!


Cheers,
Mike
John's avatar
John A Community Member

Hi Mike,

Thank you for doing this!

Would be so helpful if you could go through my profile and share any suggestions that you might have to share. Thank you so much!

Michael's avatar
Michael J Community Member

Hi John,

 

Thank you for your message. Your profile looks great! One thing I wanted to make sure you're aware of is that the beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. Your first sentence is already an overview, but I wanted to make sure you know this shows in search results in case you wish to make any adjustments.


Cheers,
Mike
Rashid's avatar
Rashid L Community Member

Hi,

Friends i am new in free lanceing and i want some help so, who help me

Md Mahadi Hasan's avatar
Md Mahadi Hasan R Community Member

How can I help you?