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Michael's avatar
Michael J Community Member

Tips for Getting Started on Upwork

Getting started on Upwork can be challenging. Here are some top tips that can help you succeed.

 

Complete Your Profile

First, it can be very helpful to complete your profile 100%. It’s important to understand that there are certain sections that must be completed in order to reach 100%. You can even technically exceed 100% completion. The more fields you complete on your profile, the better your chances of winning work. Also, your profile must be 100% complete in order to qualify for badges such as Rising Talent and Top Rated. Check out this help article for more information on the numerous ways you can reach 100% or more completion. I also recommend this article about why a great title and overview can make a difference.

 

Set Your Profile Visibility

Second, we recommend updating your profile visibility. Once you’ve crafted the perfect profile, you’ll want clients to be able to see it. When setting your profile visibility, you have three options: Public, Only Upwork Users, or Private.  If you set your profile to private, it will be excluded from the Upwork marketplace and search engines. This means clients won’t see you when they search for freelancers. Therefore, it’s in your best interest to set your profile visibility to Public or Only Upwork Users.

 

Submit Proposals

Third, submit proposals! This may seem like an obvious step, but it’s one that often doesn’t receive enough attention from new freelancers. By regularly submitting proposals for projects that fit your skills, you not only increase your chances of winning work, but you also prevent your profile from being automatically set to private, which can happen if you are inactive from the platform. As you submit more proposals, you will also learn what does and doesn’t get the attention of clients. Also, remember, that you may have to submit more than 5 proposals before you win your first project. Persistence is key. To help improve the quality of your proposals, I invite you to read about how to create a proposal that wins jobs and take in this proven advice from freelancers on Upwork. Also, check out this great article about How To Get More Jobs on Upwork in 2022!


Cheers,
Mike
ACCEPTED SOLUTION
Michael's avatar
Michael J Community Member

For help with your profile, check out this peer feedback thread and consider joining an Upwork Academy Coaching Cohort!


Cheers,
Mike

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849 REPLIES 849
Michael's avatar
Michael J Community Member

Hi Daniil,

 

Upwork is very competitive but I did see you have won one project and that's a big milestone. Congratulations!

I reviewed your profile and it looks strong, but I did notice that it's written from the point of view of the agency. You use terms such as "we" and "our". Individual profiles shouldn't be used to represent a company (this could lead to a temporary hold on your account). I highly suggest updating the wording of your profile to represent your contributions as an individual, not what the agency as a whole can do. You can convey what the agency can do on the agency profile. 

 

I hope this makes sense!


Cheers,
Mike
Daniil's avatar
Daniil A Community Member

Thank you, Mike! I see what you mean. I didn't think from that perspective. Thanks for your tip, I'm going to edit my profile.

Morenikeji Hephzib's avatar
Morenikeji Hephzib A Community Member

Thank you Mike

 

Mr's avatar
Mr H Community Member

Hi Mike! I've done everything except linking my account, I want to link my Instagram but there isn't any option. Also I am super newbie here and sent almost 9 proposals after making my account but no response yet. can you review my profile please? my skills are menswear stylist/ personal shopper and sales agent with past experience in Automotive and real estate

Avery's avatar
Avery O Community Manager

Hi there!

 
Welcome to Upwork! We’re here to help you navigate the world of online work. Let’s start with the basics here at Upwork. You’ll find a list of essential resources here.
Below there are a few Upwork Academy courses to help you get started:
 
Additionally, feel free to sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.
 
As for linking your Instagram account, I can confirm that there is no option to link your Instagram account to your Upwork account. You can only link your accounts (if you have any) listed here.
 
We hope you find these online resources useful in your Upwork journey.

~ Avery
Anne's avatar
Anne T Community Member

Hi Mike,
Thank you very much for this topic. I am new to upwork and I have a bit of a problem with the portfolio, knowing that all the work I have done in the past is more or less confidential, I would like your help. So I put writing skills in general, translator and transcriber do you think that’s a lot? Should I specialize more?

Michael's avatar
Michael J Community Member

Bonjour Anne!

 

I understand that the work you've completed may be confidential and therefore cannot be added to your portfolio. That's okay. There is still a lot you can do!

  • Consider putting the English text before the French in your profile overview. The primary language used on Upwork is English. While French is a beautiful language (je me suis spécialisé en français à l'université!), clients may be discouraged if they see your profile is in French (they may not even scroll down to see the English). 
  • Your profile is only 60% complete. Review this article for guidance on how to create a 100% complete profile. Your profile must be 100% complete in order to qualify for programs such as Rising Talent and Top Rated.

  • The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. Right now, your first sentence is "Hello and welcome to my profile!"/"Bonjour et bienvenue sur mon profile !" and that is what will show up in search results. Consider removing this as it does not provide value or information about your skills and takes up valuable space. 

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.


Cheers,
Mike
Muhammad Shahadat's avatar
Muhammad Shahadat H Community Member

thank you for your sharing important information .I am a new member in upwork community. thank you 

 

 

 

Kallol's avatar
Kallol B Community Member

Hi Mike,

My profile visibility have privet, when I trying to change it but it's din't work. What's going wrong. Please help me.

 

Thanks 

Kallol Biswas

Michael's avatar
Michael J Community Member

Hi Kallol,

 

I have made your profile public. Please review this article for information on why your profile was set to private.


Cheers,
Mike
Dumte's avatar
Dumte N Community Member

Your post said it all about my profile. Thanks for the enlightening me. However, Sir, I would like you to have an overview of my profile and suggest how I can upgrade it.

 

Thanks

Michael's avatar
Michael J Community Member

Hi Dumte,

 

Please set your profile visibility to Public or Upwork Users Only if you like a review of your profile. It is currently private.


Cheers,
Mike
Rashi's avatar
Rashi A Community Member

Hello Mike,

I joined upwork long time back but I remained inactive. Now I am trying to grab my first project. My profile is 100% complete and I have been sending proposals. Can you guide how to set up a payment account and is there a software through which the clients track the time being spent on a project? What other things should I be configuring before I grab my first project?

 

Thanks,

Rashi 

 

Michael's avatar
Michael J Community Member

Hi Rashi,

 

There are many resources available to help you get started. I suggest you check out the help center for specific questions such as setting up a withdrawal option or tracking time. You'll also find several learning paths in Upwork Academy that I think would be helpful.


Cheers,
Mike
Md Ekramul's avatar
Md Ekramul I Community Member

Hi Mike 

I am a new freelancer on Upwork. My profile has been changed from public to private I have tried many times but I could not make it private to public so I request you to change our profile from private to public and also a solution.

Thanks

Md Ekramul Islam

Luiggi's avatar
Luiggi R Moderator

Hi Md Ekramul,

 

Your profile visibility has been reset. Feel free to check out this help article to learn why it can be automatically switched to private.

~ Luiggi
Abi's avatar
Abi F Community Member

hi Md Ekramul

 

I had experienced something similar, my profile was locked Private, until I finally found a way, asked the support team for help to do a reset, so that my profile became public again, thank you assigned agent Mahdi Chakour for helping me

jazakallah

Md. Monirul's avatar
Md. Monirul I Community Member

Thanks for your article for new freelancers like me.

Adrianne's avatar
Adrianne K Community Member

Hello Mike J.?

I am new to the upwork platform for active proposals. I have been submitting proposals for new jobs and only seem to be coming across offers of questionable scams. I have been trying to be extra careful in this matter. I guess it is just a risk to know the correct information of clients and not follow off platform. My question for today is I have gone into linked in to just search and surf some Upwork jobs. Are these the Upwork corporation postings? what is the difference between what I'm finding on Linked in vs. the platform find jobs? And it is confusing to know contract vs no contract postings as well. Can you if possible send a few helpful suggestions? As far as Upwork on linked -in should you connect with your profile as a linked-in member does that help in finding freelance positions?

thank you

Adrianne King,

 

Michael's avatar
Michael J Community Member

Hi Adrianne,

 

Thank you for your message.

 

The job postings you may find on LinkedIn are for corporate roles or contract positions working for Upwork. While Upwork may post some contract roles on the Upwork platform, the majority of job postings you find on Upwork.com are posted by clients who are using the Upwork platform to find freelancers. 

 

All projects completed through the Upwork platform will have a contract. You should not begin work for a client until a contract is in place.

 

There are many ways to find clients for freelancing, but if you wish to work with clients that you found on Upwork, those contracts must take place on the Upwork platform, not through LinkedIn or other means.

 

I highly recommend checking out our learning paths for getting started on Upwork.

 

I hope this helps!


Cheers,
Mike
Juliann's avatar
Juliann B Community Member

Hi, Mike:

My first propspective client is insistent on a Skype call, even though I told him we're advised to keep communication on the Upwork platform until after we're hired. How should I handle this? Thank you, Juliann B.

Michael's avatar
Michael J Community Member

Hi Juliann,

 

While a Skype call would not be admissable, a Zoom video meeting can be conducted through the Upwork platform. Simply click the phone icon within your messages with the client.


Cheers,
Mike
Juliann's avatar
Juliann B Community Member

Hi, Mike:

 

Just received the first response to a proposal, but the prospective client is insistent on a Skype call, despite our being warned to KEEP the conversation on Upwork before getting hired. What's the deal with this? Are we being judged by looks or experience and abilities? Thank you.

Michael's avatar
Michael J Community Member

Hi Juliann,

 

I wouldn't be able to speak to your prospective client's motivations, but it is possible to have a Zoom video call through the Upwork platform. There is an option on the Messages page.

michaelajornlin_0-1660232268331.png

 


Cheers,
Mike
DM's avatar
DM M Community Member

Hi Mike

 

Can You please review my profile and give some suggeshion

 

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