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Michael's avatar
Michael J Community Member

Tips for Getting Started on Upwork

Getting started on Upwork can be challenging. Here are some top tips that can help you succeed.

 

Complete Your Profile

First, it can be very helpful to complete your profile 100%. It’s important to understand that there are certain sections that must be completed in order to reach 100%. You can even technically exceed 100% completion. The more fields you complete on your profile, the better your chances of winning work. Also, your profile must be 100% complete in order to qualify for badges such as Rising Talent and Top Rated. Check out this help article for more information on the numerous ways you can reach 100% or more completion. I also recommend this article about why a great title and overview can make a difference.

 

Set Your Profile Visibility

Second, we recommend updating your profile visibility. Once you’ve crafted the perfect profile, you’ll want clients to be able to see it. When setting your profile visibility, you have three options: Public, Only Upwork Users, or Private.  If you set your profile to private, it will be excluded from the Upwork marketplace and search engines. This means clients won’t see you when they search for freelancers. Therefore, it’s in your best interest to set your profile visibility to Public or Only Upwork Users.

 

Submit Proposals

Third, submit proposals! This may seem like an obvious step, but it’s one that often doesn’t receive enough attention from new freelancers. By regularly submitting proposals for projects that fit your skills, you not only increase your chances of winning work, but you also prevent your profile from being automatically set to private, which can happen if you are inactive from the platform. As you submit more proposals, you will also learn what does and doesn’t get the attention of clients. Also, remember, that you may have to submit more than 5 proposals before you win your first project. Persistence is key. To help improve the quality of your proposals, I invite you to read about how to create a proposal that wins jobs and take in this proven advice from freelancers on Upwork. Also, check out this great article about How To Get More Jobs on Upwork in 2022!


Cheers,
Mike
ACCEPTED SOLUTION
Michael's avatar
Michael J Community Member

For help with your profile, check out this peer feedback thread and consider joining an Upwork Academy Coaching Cohort!


Cheers,
Mike

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849 REPLIES 849
Samir's avatar
Samir N Community Member

Sir I invite lot of proposal to the client as per my skill but I didn't get any reply. Kindly Help

Michael's avatar
Michael J Community Member

Hi Samir,

 

I noticed that many of your proposals begin with "Hello Samir!" This may be causing confusion forthe clients. I believe you mean to say "Hello, I'm Samir".  If you'd like to add extra polish to your profile and proposals, you might want to consider using Grammarly. I use this myself and really like it because it's free and it offers a Chrome add-on so it works in webmail, messages, proposals, and more.

 

Your portfolio gives you the opportunity to impress potential clients with real-life examples of your skills and expertise. To help you look your best, consider showcasing 4+ examples of your best work. Learn more about building a great portfolio here.

 

You may also find these articles helpful:

I hope this helps!


Cheers,
Mike
Ryan's avatar
Ryan T Community Member

Thanks so much the article was so informative.  I have an inquiry, if I don't have projects to show my work how can a client be able to trust me. Though for me I have a CV I use outside of upwork could that help. 

Gichuru Ryan Mutiga
Michael's avatar
Michael J Community Member

Hi Gichuru Ryan,

 

You can still win work without a portfolio, but a portfolio can make it easier. If you haven't completed work in your field for clients, consider creating samples of what you can do and putting those in your portfolio. You may find this article helpful: 4 Ways to Create a More Successful Freelancer Portfolio


Cheers,
Mike
Murtaza's avatar
Murtaza K Community Member

Hello,

I've set up my Upwork profile a week ago, I'm new to this platform and am new to the services am providing (Amazon VA), I'd like a opinion on whether or not my gig is suitable enough for the client to consider me as one of their options.

 

Regards,

Murtaza

Michael's avatar
Michael J Community Member

Hi Murtaza,

 

Welcome to Upwork! I took a look at your profile and have a couple of suggestions:

  • Your profile is only 75% complete. Review this article for guidance on how to create a 100% complete profile. Your profile must be 100% complete in order to qualify for programs such as Rising Talent and Top Rated.

  • The first line of your profile overview is "Amazon Virtual Assistant & More." This is duplicative of your title. I would suggest removing this as the beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

 

I hope this helps!


Cheers,
Mike
Diego's avatar
Diego F Community Member

Hi Mike,

 

I need feedback about my profile and cover letter, last week I spent 50 proposals in three days, in order to catch my first job on this platform, but the results were really disappointing, I only have one Interview (2% success rate) and the customer refused to contract me by timing (I did offer him one day to deliver a Solidworks part, in order to make a high-quality job and was refused)... ......This is a little bit frustrating because beginners freelancers like me are expecting job opportunities, at the end of the day we expend time and effort to sell our skills and experience, we are looking to catch unless one or two jobs per week. I trust in continuous improvement and for that reason, I try to improve my profile week after week, but the results are not corresponding with the effort. I share a cover letter example:

"
Hi, I am Diego,

Thank you for the job invite, I am a  Mechanical Engineer, I work with Solidworks since 2008, I have experience on mechanical design as die cast, plastic molds, metal machinery, transmission, steel structural design.

I have high skills on convert ideas into reality, this include parts modeling, assembly, testing, drawings and manufacturing.

I have a full domain in 3D modeling, assembly, and drawings to manufacture, I am a responsible and accurate designer and I always try to do the extra mile in all my jobs. I am really compromised with my customers and contracts. I worked for companies Kellogg and 3M as a mechanical engineer making machine overhauling and automation processes.

If you want to know more about me, please make me an interview. "

 

I will thank you about any help in order to improve my selling skills, I need to catch jobs and money soon.

Michael's avatar
Michael J Community Member

Hi Diego,

 

Thank you for your message. Upwork can be very competitive, but I have some articles that you might find helpful.

Also, we have an Upwork Academy Coaching Cohort that began yesterday. You can request to join the cohort here. These cohorts offer much valuable assistance for new freelancers on Upwork.

 

I hope this helps!


Cheers,
Mike
Ogbu's avatar
Ogbu C Community Member

Thanks a lot

 

 

Waqar's avatar
Waqar H Community Member

Hello Mike..

I am new. Please take a look at my profile and give suggestions for improvement.

 

 

 

 

Michael's avatar
Michael J Community Member

Hi Waqar,

 

I took a look at your profile and your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients. 

  • Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
  • Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
  • Be clear on your expertise and mention specialized software or tools. 
  • If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
  • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.). 

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.


Cheers,
Mike
Mateus's avatar
Mateus L Community Member

Dear Mike,

 

Could you please review my profile?

 

Thanks

Michael's avatar
Michael J Community Member

Hi Mateus,

 

Your profile is currently set to "Private". Please set your profile visibility to "Public" or "Only Upwork Users" and then I will be happy to take a look.


Cheers,
Mike
Mateus's avatar
Mateus L Community Member

Dear Mike,

 

I guess my profile is public now. 😊

Michael's avatar
Michael J Community Member

Hi Mateus,

 

One suggestion I have is to improve your portfolio. Your portfolio gives you the opportunity to impress potential clients with real-life examples of your skills and expertise. To help you look your best, consider showcasing 4+ examples of your best work. Learn more about building a great portfolio here.

 

I hope this helps.


Cheers,
Mike
Dirisu's avatar
Dirisu I Community Member

Hello Mike

Thanks for showing interest in helping newbies start their freelancing careers. Can you please review my profile, your feedback will go a long way in helping me. 

Michael's avatar
Michael J Community Member

Hi Dirisu,

 

The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. Right now, this valuable space is taken up by "Hi. My name is Ignatius". Consider removing that portion. To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.


Cheers,
Mike
Malik's avatar
Malik I Community Member

i,m new in this community your article is very helps full for me.

thanks

Gargi's avatar
Gargi M Community Member

Hello Mike,

 

Please review my profile. I'm trying very hard to win a job, but no success till now. Please help.

 

Thanks,

Gargi

Michael's avatar
Michael J Community Member

Hi Gargi,

 

I think your profile looks pretty good. To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.


Cheers,
Mike
Gargi's avatar
Gargi M Community Member

Thank you.

Rowell's avatar
Rowell E Community Member

Hi Mike!

 

I'd really appreciate it if you can check my profile and provide feedback. I submitted a lot of proposals and my connect is down to zero. Thanks.

 

Regards, 

Rowell

Michael's avatar
Michael J Community Member

Hi Rowell,

 

Persistence is key as Upwork is very competitive. I checked your profile and noticed your profile begins with "Hi! I am Rowell, a freelancer from Midsayap, Philippines." This information is available elsewhere on your profile. The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

 

You may also find these articles helpful:

I hope this helps!


Cheers,
Mike
Evelyne's avatar
Evelyne M Community Member

Thank you for the great article

Daniil's avatar
Daniil A Community Member

Hi Mike!

Any tips on how to improve my profile? 

For the last 2 weeks I actively sent proposals. To be more specific, my stats on Upwork showes that for the last 30 days I sent 42 proposals and only 5 of them were viewed with 0 interview followed. Seems like a very poor result to me. While I keep experimenting with cover letter could you review my profile as well. Thank you!