My name is Mike and I’m part of Upwork’s Talent Success team. It’s my passion to help new talent succeed on Upwork. In order to achieve this goal, I will be hunkering down right here on the New to Upwork board. Here, I will answer your questions and provide advice on creating your profile, writing proposals, interviewing, and other topics important to new talent on Upwork.
I wanted to start my support by offering some suggestions for crucial steps to complete as a new freelancer on Upwork.
Complete Your Profile
First, it can be very helpful to complete your profile 100%. It’s important to understand that there are certain sections that must be completed in order to reach 100%. You can even technically exceed 100% completion. The more fields you complete on your profile, the better your chances of winning work. Also, your profile must be 100% complete in order to qualify for badges such as Rising Talent and Top Rated. Check out this help article for more information on the numerous ways you can reach 100% or more completion. I also recommend this article about why a great title and overview can make a difference.
Set Your Profile Visibility
Second, we recommend updating your profile visibility. Once you’ve crafted the perfect profile, you’ll want clients to be able to see it. When setting your profile visibility, you have three options: Public, Only Upwork Users, or Private. If you set your profile to private, it will be excluded from the Upwork marketplace and search engines. This means clients won’t see you when they search for freelancers. Therefore, it’s in your best interest to set your profile visibility to Public or Only Upwork Users.
Third, submit proposals! This may seem like an obvious step, but it’s one that often doesn’t receive enough attention from new freelancers. By regularly submitting proposals for projects that fit your skills, you not only increase your chances of winning work, but you also prevent your profile from being automatically set to private, which can happen if you are inactive from the platform. As you submit more proposals, you will also learn what does and doesn’t get the attention of clients. Also, remember, that you may have to submit more than 5 proposals before you win your first project. Persistence is key. To help improve the quality of your proposals, I invite you to read about how to create a proposal that wins jobs and take in this proven advice from freelancers on Upwork.
I hope you’ve found my top tips to be helpful. I can’t wait to interact with you more here on the New to Upwork board!
Hello Mike, Thanks for your interest to help new Freelancers like me. I would be glad if you can help me build my profile, Please reply me so that i can share my profile with you for review.
Could you do a review of my profile and offers some feedback? I'd appreciate some feedback on the profile overall.
Also, as someone just starting out, I'm trying to figure out how to position myself. I can do two things: I'm a great marketing specialist and I can also do a lot of great admin tasks like data entry and cleanup, internet research, VA, etc. Can I straddle both in a single profile or is it better to commit to being a marketing specialist or an admin/data entry-cleanup person?
Thanks for your message. I reviewed your profile and you're off to a great start! I have a few suggestions:
As for how to position yourself, I would suggest creating specialized profiles for each of your two main skills. This will allow you to write a focused overview for each of them.
I hope this helps!
Thank you for your message. I reviewed your profile and see that it is largely just a list. While bulleted lists can help to organize an Overview, using only a list makes your profile overview difficult to quickly scan and understand what your primary services and experiences are. It might help to organize it with paragraphs: for example, have your introduction paragraph, a separate paragraph for skills, and one for experience. Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. Use caution with adding lists of skills with few to no related work examples because clients may question the sincerity of your skills list.
I hope this helps!
Thank you for your question! I've been a freelance translator since 2009 and have spent the last 2 years providing program support to Upwork's Talent Success team, specifically representing the needs of and advocating for freelancers.