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Re: Tips from Upwork’s Talent Success Team

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Staff
Mike J Staff Member Since: Mar 18, 2019
21 of 109

Hi Rufaro,

 

Thank you for your message! I reviewed your profile and have some suggestions:

  • The beginning of your profile overview displays in prospective client search results. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
  • Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Consider crafting your overview as a pitch to prospective clients. Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. Be clear on your expertise and mention specialized software or tools.

Here are some additional tips for writing a great Title and Overview.

 

As for interacting with prospective clients, there is not a way for a freelancer to initiate contact with a client prior to submitting a proposal.

 

I hope this helps!


Best,
Mike J. | Jr. Program Manager, Talent Success
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Active Member
Rufaro L N Member Since: Jul 15, 2020
22 of 109

Hi Mike,

I really appreciate you taking the time to review my profile. Your comments and suggestions have been very helpful.

Many thanks 

 

Kind Regards

Rufaro

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Active Member
Narayan Member Since: Aug 3, 2020
23 of 109

Hello Mike,

 

I've applied to nearly 74 jobs in the past 2 months and have been hired by 2 clients and interviewed by 3 other clients ( but didn't win jobs).

I'm always improvising my proposal according to the clients's project and provide relevant samples in the proposals.

Could you please correct me where am I going wrong?

 

Staff
Mike J Staff Member Since: Mar 18, 2019
24 of 109

Hi Narayan,


Thank you for your message.  Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients. 

  • The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
  • Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
  • Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
  • Be clear on your expertise and mention specialized software or tools. 
  • If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
  • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.)

Best,
Mike J. | Jr. Program Manager, Talent Success
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Active Member
Nabil H Member Since: Mar 29, 2020
25 of 109

Hi Mike,

 

I have an urgent question regarding an interview test that I've received from an Upwork plus client, this interview test was sent by email from the client, I need a guidance for the process since I am new.

Thanks a lot for your quite response.

Best regards.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
26 of 109

Hi Nabil,

 

Could you please reach out to me via PM (click on my name) with the client's name or the job title? Thank you.


Untitled
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Active Member
Nabil H Member Since: Mar 29, 2020
27 of 109

Hi Goran,

 

Yes it's done, meet you there, thanks a  lot.

Regards

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Active Member
Gail D Member Since: Aug 6, 2020
28 of 109

Hi Mike

Thank you for the tips!  I am just starting out and would like feedback on my profile.  I have both administrative assistant skills and would like to work remotely using those skills.  I also have experience proofreading, something that I am interested in doing more of. Is combining both skills into one profile too much?  I definitely need to work on my proposals so I’ll check out the links listed.

Thank you.

Gail

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Staff
Mike J Staff Member Since: Mar 18, 2019
29 of 109

Hi Gail,

 

It's not uncommon to have multiple skills. Fortunately, we offer Specialized Profiles which allows you to create up to three different profile overviews. As such, you could create one for administrative assistant work and another for proofreading. 

 

I reviewed your profile and have some suggestions:

  • In your Titile, avoid generic descriptions, such as “hard-working” or “reliable”. You can touch on these points in your Overview.
  • The beginning of your profile overview displays in prospective client search results. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
  • Consider crafting your overview as a pitch to prospective clients. Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about.
  • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.).

I also curated a short list of articles that I think you'll find helpful:

If you do decide to build out two specialized profiles, don't hesitate to ask for feedback on those as well, if you'd like.

 

I hope this helps!


Best,
Mike J. | Jr. Program Manager, Talent Success
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Active Member
Gail D Member Since: Aug 6, 2020
30 of 109

Hi Mike-

 

I added a specialized profile. Do I need to redo my Admin profile to Administrative Assistant work only?  I have many questions - can I work one on one with someone for guidance in creating this?  Do I post a job on Upwork to do so?

 

Gail