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Tips from Upwork’s Talent Success Team

Community Guru
Jennifer R Member Since: Sep 15, 2017
41 of 321

John F wrote:

Mike: I am not exactly a newbie but I have a very relevant question. How do I know when a submitted proposal is still active? Many times I have had a very successful (at least to myself) interview and then I never hear from the potential client again. Is there a way that we can find out if the job is closed and that they have hired someone else? It would be very helpful if we know why we were not hired. Was it price? Was it time zone? etc. Currently I am 100% top rated.

Thank you for your help.


Hi John, just look under "Find work > Proposals" or follow this link. Closed jobs are archived.

Active Member
John F Member Since: Feb 3, 2017
42 of 321

Thank you. 

Active Member
Goody A Member Since: Aug 9, 2020
43 of 321

Thank you Mike, i found this information really helpful. As newbies, it's alwasy encouraging to get a step-by-step breakdown of what we need to do, even if it seems to be obvious. It is positive reinforcement that goes a long way to increasing confidence. Thanks again.

Active Member
Andrew B Member Since: Aug 9, 2020
44 of 321
Hi Mike,

I'm a new member and has already submitted 3 proposals. When I tried to submit my fourth proposal, it prompted me an error saying 'Insufficient connects to submit proposals for the job'.

Please let me know how to go about this issue.

Thanks and stay safe!
Nikola S Moderator Member Since: Jul 2, 2020
45 of 321

Hi Andrew,


You need Connects in order to bid for jobs in the Upwork marketplace. If you wish to purchase Connects, please go to your Membership & Connects page (Settings > Memberships & Connects) to purchase Connects. You may read more about Connects here.


This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. Check the options available to you and learn more about acceptable billing methods for paying memberships.


Please note that we return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service.

~ Nikola

Active Member
Andrew B Member Since: Aug 9, 2020
46 of 321
Thanks for your help!
Active Member
Rufaro L N Member Since: Jul 15, 2020
47 of 321


Its a welcoming community and platform.

My name is Rufaro and I'm also brand new.

I like data analysis.


I need help in 2 areas.

1. Can someone kindly check my profile and see if it is easy to follow and clear enough to attract relevant projects.

2. I have been trying to figure out some mechanism on this platform for interacting with prospective clients or to learn about some of their problems in data analysis and handling.

Kindly give me the links.  


Many thanks for your time.

Upwork Staff
Mike J Upwork Staff Member Since: Mar 18, 2019
48 of 321

Hi Rufaro,


Thank you for your message! I reviewed your profile and have some suggestions:

  • The beginning of your profile overview displays in prospective client search results. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
  • Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Consider crafting your overview as a pitch to prospective clients. Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. Be clear on your expertise and mention specialized software or tools.

Here are some additional tips for writing a great Title and Overview.


As for interacting with prospective clients, there is not a way for a freelancer to initiate contact with a client prior to submitting a proposal.


I hope this helps!

Mike J. | Jr. Program Manager, Talent Success
Active Member
Rufaro L N Member Since: Jul 15, 2020
49 of 321

Hi Mike,

I really appreciate you taking the time to review my profile. Your comments and suggestions have been very helpful.

Many thanks 


Kind Regards


Active Member
Narayan Member Since: Aug 3, 2020
50 of 321

Hello Mike,


I've applied to nearly 74 jobs in the past 2 months and have been hired by 2 clients and interviewed by 3 other clients ( but didn't win jobs).

I'm always improvising my proposal according to the clients's project and provide relevant samples in the proposals.

Could you please correct me where am I going wrong?