Tips from Upwork’s Talent Success Team

[Mike J]

Hi Narayan,

Thank you for your message.  Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients. 

• The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
• Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
• Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
• Be clear on your expertise and mention specialized software or tools. 
• If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
• Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.)

[Pronob K]

I am new to hear in Upwork. Please review my profile, and tell me my profile is good or not good. I am confused about my profile. Please solve the problem now. I am waiting for your reply. Thank you.

[Mike J]

Hi Pronob,

I provided you feedback here earlier today.

[Nabil H]

Hi Mike,

I have an urgent question regarding an interview test that I've received from an Upwork plus client, this interview test was sent by email from the client, I need a guidance for the process since I am new.

Thanks a lot for your quite response.

Best regards.

[Goran V]

Hi Nabil,

Could you please reach out to me via PM (click on my name) with the client's name or the job title? Thank you.

[Nabil H]

Hi Goran,

Yes it's done, meet you there, thanks a  lot.

Regards

[Gail D]

Hi Mike

Thank you for the tips!  I am just starting out and would like feedback on my profile.  I have both administrative assistant skills and would like to work remotely using those skills.  I also have experience proofreading, something that I am interested in doing more of. Is combining both skills into one profile too much?  I definitely need to work on my proposals so I’ll check out the links listed.

Thank you.

Gail

[Mike J]

Hi Gail,

It's not uncommon to have multiple skills. Fortunately, we offer Specialized Profiles which allows you to create up to three different profile overviews. As such, you could create one for administrative assistant work and another for proofreading. 

I reviewed your profile and have some suggestions:

• In your Titile, avoid generic descriptions, such as “hard-working” or “reliable”. You can touch on these points in your Overview.
• The beginning of your profile overview displays in prospective client search results. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
• Consider crafting your overview as a pitch to prospective clients. Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about.
• Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.).

I also curated a short list of articles that I think you'll find helpful:

• Upwork Profiles: Why a Great Title and Overview Can Make a Difference
• Sample Profiles and Best Practices
• How to Create a Proposal That Wins Jobs

If you do decide to build out two specialized profiles, don't hesitate to ask for feedback on those as well, if you'd like.

I hope this helps!

[Gail D]

Hi Mike-

I added a specialized profile. Do I need to redo my Admin profile to Administrative Assistant work only?  I have many questions - can I work one on one with someone for guidance in creating this?  Do I post a job on Upwork to do so?

Gail

[Mike J]

Hi Gail,

The general (default profile) will be labeled "All Work" and will be a general introduction to the services you offer. Then you have your specialized profiles that focus on specific skills. So, yes, I would suggest creating a second specialized profile for admin support work. Also, don't forget to click "Publish" on your specialized profile once you have it how you want it (though it can be edited at any time).

While you certainly can create a client account and hire someone to assist you, the Community has a wealth of information. If you don't find the answers you're looking for when searching, don't hesitate to make a post asking for help or suggestions. We have a dedicated team as well as numerous freelancers who are ready and excited to help!