Too long pending time

[201bda96]

I have a payment released on 4th January. Since then it is pending, and it says that only on 15th January willl be available to withdraw. Why does it take so long?

[PradeepH]

Hi Tamas,

Thank you for your message. One of our team members has already reached you via ticket to assist you further.

Thank you,

Pradeep

[201bda96]

Thank you!

[g_vasilevski]

Hi Tamas,

I checked your account and would like to confirm that our team has already reached out to you. Your ticket number is 33638089 and you can access it on this Link. Thank you.