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Top Rated eligible weeks are not updated

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Active Member
MD Habib H Member Since: Apr 3, 2019
1 of 3

I have been seeing for 2 months my Top Rated eligible weeks are not updated. Whereas I keep JSS score 90+ For 2 months, May I know what's the reason why not updated my Top Rated eligible weeks.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 3

Hi MD Habib,

 

It seems like you have already submitted a support ticket regarding your concern with your eligible weeks. One of our agents will update your ticket to assist you further. Thank you.


-Joanne
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Community Guru
Petra R Member Since: Aug 3, 2011
3 of 3

MD Habib H wrote:

I have been seeing for 2 months my Top Rated eligible weeks are not updated. Whereas I keep JSS score 90+ For 2 months, May I know what's the reason why not updated my Top Rated eligible weeks.


Because it takes 13 weeks for 4 non-eligible weeks to work their way out of a 16 week rolling window

 

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