Sep 17, 2020 09:09:18 PM by MD Habib H
I have been seeing for 2 months my Top Rated eligible weeks are not updated. Whereas I keep JSS score 90+ For 2 months, May I know what's the reason why not updated my Top Rated eligible weeks.
Sep 17, 2020 10:05:41 PM by Joanne P
Hi MD Habib,
It seems like you have already submitted a support ticket regarding your concern with your eligible weeks. One of our agents will update your ticket to assist you further. Thank you.
Sep 17, 2020 10:07:07 PM by Petra R
MD Habib H wrote:I have been seeing for 2 months my Top Rated eligible weeks are not updated. Whereas I keep JSS score 90+ For 2 months, May I know what's the reason why not updated my Top Rated eligible weeks.
Because it takes 13 weeks for 4 non-eligible weeks to work their way out of a 16 week rolling window