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grainnemccarthy
Community Member

Transaction is due and has not been paid

Hi,

 

I'm looking at my transaction history and for my most recent weeks earnings it says 'Transaction is due and has not been paid.' This means the client hasn't paid me? Is this something that appears temporarily for x number of days or is this a red flag?

 

Thanks!

Gráinne

1 REPLY 1
nyrrielatienza
Community Member

Hi Grainne,

 

I've looked into your account and didn't see the message you're referring to, which is a good thing. Yes, that message means that the payment wasn't processed from your client's side but now it's all good. The funds will be available after the 5 day review period. If you still see the message, please send me a private message with a screen grab. I'll be waiting for an update.

~ Riri
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