Trouble with upgrading membership

[sashasova]

So, basically I want to upgrade my membership, but at the last stage of it i get this error: Your monthly renewal is currently being processed. Please check back in a few hours.

I have it yesterday, and today. Nothing change's. I want it because of features and connect's and dont want to buy connect's separately. Thank's.

[BojanS · Accepted solution]

Hi Sasha,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us.