Oct 25, 2022 03:27:54 PM by Harry B
Hey guys,
I'm new to upwork, and have been trying to submit some proposals. However, when I click on 'submit a proposal', the window just goes to saying 'your phone was successfully verified'.
It is not taking me any further than this window. Please may someone advise me?
Many thanks
Solved! Go to Solution.
Oct 25, 2022 10:40:06 PM Edited Nov 22, 2022 08:44:53 PM by Arjay M
Hi Valued Members,
We appreciate you reaching out and reporting these errors. I have escalated your report to the appropriate team for further review and action if necessary. We'll keep this thread updated with more information whenever we receive a response. We seek your patience and utmost understanding while sorting this out for you. Thank you!
**Edited to Update**
We received a confirmation from the team that this issue has been resolved. Please let us know if you're still experiencing the same issue and we'll look further into that for you.
Oct 25, 2022 04:45:55 PM by Aaa Y
Hi! May I ask why it will direct me to the phone verification when I submit a proposal?
Oct 25, 2022 08:34:54 PM by Shannon V
I'm also new to Upwork and I am having the same issue when trying to submit proposals. Anyone know why this is happening?
Oct 25, 2022 05:59:17 PM by Timothy G
Everytime I go to submit a proposal the next screen just says, "Your phone was successfully verified."
Not sure why this is happening?
Oct 25, 2022 08:32:39 PM by Timothy G
Not yet I will try it tomorrow. Thanks for the input.
P.S I am using Chrome
Oct 25, 2022 08:38:20 PM by Timothy G
Had a little bit of time and checked and no it doesn't work even in edge.
Oct 25, 2022 10:09:24 PM by Tammy V
Me, too!! It's doing the EXACT same thing to me and I tried on both Safari and Chrome.
Oct 25, 2022 06:45:42 PM by Phillip B
When I select the "Submit Proposal" option for a job, I am redirected to a page that says "Your phone was successfully verified." It goes no further than that and i show no record of having submitted any proposals after the fact. Can anyone tell me what I need to do to progress past this point?
Oct 25, 2022 09:31:51 PM by Mark Antony R
people have been asking that all day. must be a system bug.
Oct 25, 2022 10:40:06 PM Edited Nov 22, 2022 08:44:53 PM by Arjay M
Hi Valued Members,
We appreciate you reaching out and reporting these errors. I have escalated your report to the appropriate team for further review and action if necessary. We'll keep this thread updated with more information whenever we receive a response. We seek your patience and utmost understanding while sorting this out for you. Thank you!
**Edited to Update**
We received a confirmation from the team that this issue has been resolved. Please let us know if you're still experiencing the same issue and we'll look further into that for you.
Oct 26, 2022 06:36:42 PM by Nick K
Why mark this issue as solved when a) it clearly isn't solved and b) you are stopping your own customers from being able to find work. Mark it as solved when it is solved.
I am currently using Upwork to find freelance jobs as a software technical support reperesentative, with 20 years experience on various products and platforms. I could do your job standing on my head for $25 an hour but I can't because the "Submit proposal" button just keeps telling me my phone has been verified. Please sort this out asap.
Nov 10, 2022 03:14:41 PM by Kyle C
Hello Arjay,
Is there an update on this issue? I am still having this problem for the third consecutive week and it is becoming a hindrance in submitting proposals. I have received feedback from peers on both the client and freelancer side and they have not experienced this issue lately so it doesn't seem to be widespread.
Any help and insight would be appreciated!
Thanks
Nov 22, 2022 07:26:14 PM by Chris B
Is there a process to fix this for my account? I am getting the same issue where it just brings me to a screen saying "Your phone was successfully verified"
Nov 22, 2022 08:42:29 PM by Arjay M
Hi Chris,
I'm sorry to hear that you're still experiencing this error. However, we received a confirmation from the Technical Support team that this has already been resolved. I'll have one of the team members review your report and assist you further via a support ticket. Please expect an update on this page with your ticket once your case is fully reviewed.
May 3, 2023 05:23:47 PM by Nikola S
Hi Sheraz,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jul 8, 2023 06:19:50 AM by Myles P
Hi Arjay. I am having the same problem with my account. Are you able to have someone from your tech team to reach out and help me with this?
Jul 8, 2023 10:38:25 AM by Annie Jane B
Hi Myles,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jul 10, 2023 01:24:51 PM by Lauren W
Hello, I am also receiving the same message, and am not able to apply for work. Please do let me know what to do to fix this. Thanks!