TypeError: Cannot read property 'message' of undefined

[philiphernando]

Please help it keeps on having this kind of error message when I tried to upload image

"TypeError: Cannot read property 'message' of undefined"

Please help, thank you

[AndreaG]

Hi Philip,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[philiphernando]

Hi.

Any update with this? I need to fix this asap so I can subscribe the 14.99
USD.

[JoanneP]

Hi Philip,

I checked, and it looks like our team has already escalated your concern to the appropriate teams. They will update you directly on your open ticket once they have more information: 29855538. Thank you for your patience. 

[jacopo_lella]

When I try to add a picture for my portfolio it simply says this:

"TypeError: Cannot read property 'message' of undefined"

I already tried to: resize the picture, making it smaller, compress it using an online tool, changing brosware, clearing all cache and cookies. 

Thanks in advance

[g_vasilevski]

Hi Jacopo,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your portfolios. Thank you.

[dakhissi-soumaya]

Hi, I get this notification: TypeError: Cannot read property 'message' of undefined, when trying to upload images into my portfolio.

[JoanneP]

Hi Soumaya,

One of our agents will reach out and assist you regarding your concern with uploading your portfolio images.