Unable to Contact Support Agent

[luffytaro]

Hi,

I really need to contact a real support agent who can help me with my account but it seems that I can't do that anymore. How can I contact the actual customer support?

[JoanneP]

Hi Jessie, 

I'm sorry to hear that you are having issues reaching out to our support team. I'd be happy to assist you. Please share more information about your concern so I can help you with it. You can also send me a PM by clicking on my name. 

[luffytaro]

Hey, 

Just letting you know I sent you a PM.

Thanks!