Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Unable to Login in Desktop App Linux

lubynaz
Active Member
Lubaina K Member Since: Jul 13, 2019
1 of 11

Hi, I'm using Linux Mint 19 variant. So I downloaded the Debian 64-bit Standard version of Upwork Desktop app from the official site. But I'm constantly getting this error[screenshot attached]. I have tried uninstalling and reinstalling the app multiple times, but still of no use. I tried downloading it using the command line, but still, the same error occurs. 


Can anyone figure out why I'm getting this and help me fix this issue?

 

**Edited for Community Guidelines**

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
2 of 11

Hi Lubaina,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

View solution in original post

lubynaz
Active Member
Lubaina K Member Since: Jul 13, 2019
3 of 11

Thanks Aleksandar, looking forward to hear from you guys soon! 

jcomstock7032
Active Member
Jeffery C Member Since: May 22, 2020
4 of 11

I am getting the same error, what was the solution?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
5 of 11

Hi Jeffery,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
normaf
Active Member
Nor M Member Since: Jan 21, 2019
6 of 11
I am having the same problem. Please help
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
7 of 11

Hi Nor,

 

I'm sorry to hear about that. I shared your issue with the team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
cassogba
Active Member
Crepin A Member Since: Apr 13, 2021
8 of 11

Hello

  I have the same issue with Kali Linux Debian based amd64

 

dpkg: error: cannot access archive 'upwork_amd64.deb': No such file or directory

 

What should I do?

 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
9 of 11

Hi Crepin,

 

I checked and it looks like you already created a support ticket for your issue on which our team asked you to provide additional information. Kindly follow up on the ticket so the team can continue assisting you.

Thank you.

~ Aleksandar
Upwork
masonbee
Active Member
Tane H Member Since: Oct 1, 2020
10 of 11

I have the same problem. Error message is,

"Due to technical difficulties we are unable to process your request. Please try again later"

 

Kubuntu, 20.04, kernel 5.4.0-48-generic

TOP SOLUTION AUTHORS