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e899119d
Community Member

Unable to accept offers or see messages

Hello,

 

New freelancer here. I'm unable to accept offers or see messages. Please check screenshot. I'm not sure what the issue is. I already verified my identity, bank and location.

**Edited for Community Guidelines**

2 REPLIES 2
LuiggiR
Moderator
Moderator

Hi Sohaib,

 

I am sorry to hear about the trouble while accepting an offer. I checked the offer you are referring to and I see that we are in the process of investigating your client's account. You will be unable to accept the offer until the client resolves the issue flagged on their account. 

~ Luiggi
Upwork
e899119d
Community Member

Hi Luigi,

 

Thank you for the information. I actually have 2 offers that I'm unable to accept. Bomh of those clients also disappeared from my messages.

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